Version: 3.2 Global — Last Updated October 29, 2024
Universal Music Group is the world leader in music-based entertainment. We are the home for music's greatest artists, innovators, and entrepreneurs.
As part of this mission, Universal Music Group operates websites, applications, stores, and other services (which we refer to in this privacy policy as "Apps") to help our artists stay connected with fans in new and exciting ways.
This privacy policy describes Universal Music Group's data practices, including the collection, use, and sharing of data through Apps that link to this privacy policy, along with the choices and rights you have to control those data practices.
Apps that link to this privacy policy are operated by Universal Music Operations Limited, located at 4 Pancras Square, London, N1C 4AG, United Kingdom. As used in this policy, "UMG," "we," and "our" refers to this entity, who acts as a data controller and is responsible for the processing of personal data by the Apps under applicable privacy and data protection laws.
Questions or comments about this privacy policy, our data practices, or requests regarding your privacy rights may be submitted through our Privacy Request Form.
You may also contact UMG's Data Protection Officer, by writing to Universal Music Group (ATTN: "Data Protection Officer"), 2220 Colorado Ave, Santa Monica, CA 90404 USA.
In our operation of the Apps, we collect the following categories of data:
| Category of Information | What May Be Collected |
|---|---|
| Information you choose to provide | Your name, country of residence, e-mail address, phone number, login information, gender, age or date of birth, payment card information, billing and/or shipping address, photographs, videos, images, comments. |
| Information collected through your use of an App | IP address and network information, location (based on IP lookup), user agent string including browser and OS version, language and time zone, identifiers set by cookies, unique device identifiers, page response times, page interaction information, methods used to browse away from the page. |
| Information collected from third parties | Name or username, age or birthdate, address, phone number, gender, household income, device OS, brand affinities, consumer profile category, music intent scores, music genre interests. |
We may use information we collect to:
In compliance with applicable laws, we may share information about you with third parties to facilitate the uses described above, including:
We will retain the information we collect in accordance with applicable laws and as reasonably necessary for our processing purposes set out under this privacy policy. When personal data is no longer necessary for our purposes we will delete or deidentify the data.
We have put in place technical and organisational procedures designed to safeguard the information we collect. Unfortunately, the transmission of information via the Internet is not completely secure.
Our apps are not directed toward children (as defined by local law) nor does UMG knowingly collect information from children without parental consent except where in compliance with applicable laws.
You may have certain rights regarding our processing of personal data about you. These rights may include access to, rectification, erasure, and/or portability of your personal data. You can exercise these rights by contacting us as described in the "Contact" section.
You may also be entitled, in accordance with applicable law, to lodge a complaint with a supervisory authority if you consider that our processing of your personal data infringes applicable law.
Specific information regarding rights related to data processing of European data can be found on our "Your Privacy Rights" page.
UMG's US-based group companies participate in the EU-US Data Privacy Framework, the Swiss-US Data Privacy Framework, and the UK Extension to the EU-US Data Privacy Framework regarding the collection, use, and retention of personal information transferred to the United States from member countries of the European Economic Area, Switzerland, and the United Kingdom.
More information about the Data Privacy Framework, including UMG's certification, is available on the Data Privacy Framework (DPF) Program website.
We use third party partners to enable targeted advertising on third-party social media platforms, websites, and mobile apps. These companies collect information through our Apps to target users and serve ads.
Visit the DAA Webchoices tool at www.aboutads.info to learn more about targeted advertising and how to opt out.
Our Apps use cookies and other similar technologies to improve your experience and support targeted advertising. You can find more information about the cookies and other tracking technologies we use through the cookie choices tools available on our Apps.
Any material changes we may make to our privacy policy in the future will be posted here. Please check back frequently to see any updates or changes to our privacy policy.